Incident Report: What Should You Do When a Customer is Injured

It’s one of a business owner’s worst nightmares. A customer is injured while visiting your store or office. It can be easy to panic, and even easier to take immediate responsibility or blame. Few people want to see somebody get hurt, and the reflex is...

People Analytics: Data Privacy and Civil Rights

Algorithms make better hiring decisions than experienced hiring managers. Algorithms use data, called people analytics or talent analytics, to assess how a person or group of people will perform in a workplace over the course of a employee-lifecycle. These data...

Five Things You Need to Know About Medicare Planning

Planning for Medicare might be something you would like to avoid; but if you are anywhere near age 65, then understanding how Medicare works, and knowing how to get the most out of it, is one of the most important tasks you’ll undertake. Take the time to explore...